Welcome to the Goodcraft Store FAQ page! Here, we address common questions to help you have a seamless shopping experience. If you have a question that isn’t listed here, feel free to contact us.

Goodcraft Store is an e-commerce platform based in South Africa, offering over 3,000 faith-based products, including books, Bibles, stationery, accessories, and more.

We are proudly based in South Africa and ship nationwide.

You can reach us via email at support@goodcraft.store or call us at +27 123 456 789.

Simply visit our website, browse our catalogue, add items to your cart, and proceed to checkout. It’s that easy!

 

Yes, once your order is shipped, you will receive a tracking number to monitor its progress.

We accept various payment methods, including credit/debit cards, EFT, and mobile payment solutions.

We deliver within 5-7 business days to most locations in South Africa.

Shipping costs vary depending on your location and order size. Details are provided at checkout. However you get free shipping for products over R1500

We offer a wide range of faith-based products, including:

  • Books and Bibles

  • Stationery and planners

  • Accessories

  • Mugs and drinkware

  • Home décor

Absolutely! Many of our items make thoughtful and inspiring gifts for loved ones.

We accept returns for defective or damaged items within 14 days of delivery. Please contact us to initiate a return.

Refunds are processed once we receive and inspect the returned item. Contact us at sales@goodcraft.co.za for assistance.

Yes, creating an account allows you to track orders and save your preferences.

Contact our support team immediately, and we will resolve the issue as quickly as possible.

We’re here to make your shopping experience smooth and enjoyable. Thank you for choosing Goodcraft Store!